Addressing work complexity through organizational design The world is becoming more complex with events moving faster than ever. Business leaders must respond effectively and navigate social, environmental, economic, and political realities while delivering value to...
Design around work not people In organization design, there are some standards do’s and don’ts and near the top of that list is “design around work not around people.” As straightforward and obvious as this seems, inevitably leaders will think of their top...
Three-Tier Management System In order to ensure that work gets done, organizations need a systematic approach to managerial leadership that clarifies the accountabilities for every managerial leader (anyone who manages people) in the organization and helps them ensure...
Accountability Based Management Accountability based management is one of the most important principles in our work with our clients. It goes without saying that in order to be accountable for a body of work and the attendant outputs, an individual in a role has to be...
Levels of Management and Grouping Considerations in Organization Design Last week’s entry in our ongoing series “Organizations that Work” provided additional perspective on the importance of establishing and formalizing cross-boundary role relationships to improve...
Cross-boundary Work In this week’s blog, we will delve into what we believe to be one of the most common sources of tension and organizational dysfunction (it shows up in almost all of our projects)—the problems that arise as people try to work effectively across...