Welcome to our point of view page, where every month or so we sound off about new insights, inspirations, experiences, old problems with better solutions, our take on what others are saying, and our perspective, plain and simple.

In our experience, accountability based companies don’t happen by chance — they happen by design. And where there’s accountability, there’s trust.

Hopefully, on these pages you’ll find some information, and perhaps some inspiration — all intended to give you an informed point of view on some of the issues and challenges facing today’s business leaders. You may even find some things you can do to build a more accountable work system to deliver your organization’s strategy.

And please, contact us to let us know what you think…


The "C" Suite

A Fine Balance: Balance ST and LT Goals

July 30. 2018

We often meet executive teams which are overly focused on delivering short term results at the expense of longer term growth. Considering the pressures senior executives receive from their boards and shareholders, this short-term focus is not surprising. However, “real success” can only be achieved by balancing short term results with a continuous focus on […]


Accountability and trust cannot be built through good intentions

July 04. 2018

Build Capability. Unleash Performance July 4th, 2018   Organizations too often rely on the good intentions of leaders to live and model organizational values but fail to systemically create the conditions to establish accountability and trust. When preparing to meet with a potential client for the first time, I visit the organization’s website to review […]


The HR Professional

A time for trust building

March 26. 2015

I have had the pleasure of consulting to companies in the oil and gas industry over the past 8 years. I have observed the up and down nature of the business and the toll this takes on development, profitability, share price and human capital. The impact on employees erodes trust in organizations. Those remaining following […]


Accountability vs. Responsibilty

January 15. 2015

“Out of the mouths of clients”   Understanding and implementing an accountability-based-management system requires a clear distinction between the terms accountability and responsibility. This is important since, despite their common use synonymously, a clear definition of what each means in an accountability hierarchy is required for clarity. Recently, in work with Michele Harradence, Vice President, Operations […]