Business as (Un)usual

For most of the working people on the planet, the COVID-19 pandemic has brought unprecedented changes to the workplace over the course of the last 8-10 weeks. For the majority of those who remain working at some capacity (50%? 100%? 150%?) the approach to work—from...

There’s more to work than work

COVID-19 has forced companies worldwide to change how they work—a change that many experts suggest could be permanent. Most people would agree that more than “work” happens at “work”. We take the time to define “work” when we are engaged with our clients and to...
Three Keys to Operational Excellence

Three Keys to Operational Excellence

So you want your organization to get strong today and build for the future using “operational excellence?” Here are three critical things for Boards, CEO’s and COO’s (Chief Operating Officers) to keep top of mind. A good starting point is to consider the principle...
Redesign: Collaboration and Control?

Redesign: Collaboration and Control?

When it comes to organizational design, CEO’s want the outcome of collaborative, innovative places to work and yet struggle with a desire to control information, prevent unnecessary spin, and protect sacred relationships, especially if it means cutting people. This...
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