Cross-boundary Work In this week’s blog, we will delve into what we believe to be one of the most common sources of tension and organizational dysfunction (it shows up in almost all of our projects)—the problems that arise as people try to work effectively across...
Who would have thought returning to the workplace would be so hard? Two years ago, I wrote a blog on the significant adjustment to working remotely. It was still early days in the pandemic and the piece provided an optimistic viewpoint on how we were successfully...
For most of the working people on the planet, the COVID-19 pandemic has brought unprecedented changes to the workplace over the course of the last 8-10 weeks. For the majority of those who remain working at some capacity (50%? 100%? 150%?) the approach to work—from...
COVID-19 has forced companies worldwide to change how they work—a change that many experts suggest could be permanent. Most people would agree that more than “work” happens at “work”. We take the time to define “work” when we are engaged with our clients and to...
So you want your organization to get strong today and build for the future using “operational excellence?” Here are three critical things for Boards, CEO’s and COO’s (Chief Operating Officers) to keep top of mind. A good starting point is to consider the principle...